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No scare tactics. No technical language.

Choose your path

Individuals and businesses face different situations, but both benefit from the same simple approach. Start with the path that fits the way you bank.

Personal

For individuals and families

Protect your accounts, your identity, and your everyday digital life.

  • Suspicious emails, texts, calls, and QR codes
  • Is this really my bank? Is this family emergency real?
  • Passwords, multi-factor authentication, and mobile banking
  • Lost cards, suspicious links, identity theft, and who to call

Business

For businesses, farms, and organizations

Build stronger people, processes, and payment controls.

  • Vendor banking changes, invoice fraud, and wire requests
  • Callback verification, dual approval, and access controls
  • Employee training, backups, and an annual security checkup
  • Incident response, recovery, and who to call first

A simple way to think about it

Recognize. Verify. Protect. Respond.

Every Safe Banking resource, for individuals and for businesses, is organized around these four steps. You don't have to know whether something is a scam. You only need to know how to check.

Recognize

Spot the signs of fraud before they become a problem.

Spot the warning signs in messages, calls, websites, payment requests, and invoices before you act.

Verify

Don't trust the request. Verify it another way.

Use contact information you already trust, never the message itself, and build verification into every payment.

Protect

Build layers of security around your accounts.

Passwords, multi-factor authentication, updates, access controls, and routines that make you a hard target.

Respond

Take action quickly if something doesn't seem right.

Calm, organized steps for the moment something happens, and who to call first.

Not sure? Start with us.

Still have questions?

If something claims to be from First Bank of Berne and you're not sure, contact us before you respond. Call, stop by a branch, or send a secure message. You don't have to figure it out alone.